Client Feedback
What our clients say…
Lensbury
“We have a long standing relationship with the team at One Cost, having worked with them for many years. As our core suppliers all fall under the One Cost pricing platform, we are safe in the knowledge that are prices are regularly reviewed and are the best in the market. One Cost report on all our purchasing, including our local suppliers, giving us full visibility of our procurement at no cost to us.
The service and ongoing support they provide is excellent and they are on hand to quickly resolve any issues or queries we may have. I would not hesitate in recommending their services to other businesses.”
Brett Duarte – Executive Chef – Lensbury http://www.lensbury.com/
Bistro Qui Group
“One Cost have both negotiated competitive prices and managed these on our behalf ensuring that we are always in control of our costs.
One Cost’s online reporting and regular personal reviews allow us to have full visibility of our purchasing patterns and develop our offering with full understanding of the cost implications of using new products and changing menus.
Working with the nominated suppliers we have been able to use their knowledge of market conditions to offer the best value to our customers whilst remaining in control of our costs. We have also been able to benefit from One Cost’s own product switch recommendations to ensure we are getting the best value available.
The commitment of the One Cost team to developing lasting relationships with us and nominated suppliers has benefitted us in our communication throughout our supply chain.”
Mark Friend – Director – Bistro Qui Group
Leasowe Castle
Leasowe Castle Hotel is independently owned and has now used the services of One Cost for over a year. We have benefited significantly from their services.
The suppliers recommended have been excellent in both price and quality. We have also been impressed with the service from their nominated suppliers’ representatives with each company making efforts to visit the hotel and discuss the hotel particular needs.
One Cost also has excellent management reports that can assist the hotel team to see the benefits of using the recommended suppliers.
The hotel now has the benefit of the buying power of a large group with no “Head Office” costs.
We have had the assistance of One Cost in the purchase of food, liquor and stationery and we are now looking at their services for energy and phone suppliers.
The advantage of using One Cost can clearly be seen at the bottom line and we will continue to use their excellent service.
Peter Atherton – Leasowe Castle
The Groes Inn
“I was recommended to use One Cost by a business associate and have now been using the service for about 9 months. Having previously been part of a big buying group where we were just a number, I thought One Cost would be a similar service. I could not be more wrong!
Kevin has had a huge impact on our business in both time and cost saving, his attention to detail is exemplary and the best part of all is that it doesn’t cost us money only saves us money! In these times of constant price increases this is a fantastic outcome.
Thank you Kevin and the whole One Cost team for your fresh approach.”
Jane Humphries – Groes Ltd
Ben Motor & Allied Trades
Ben Motor & Allied Trades is a Charity set up to care for people in the motor industry so as Facilities Manager and responsible for the procurement of all dry and frozen products, it is essential that we receive the best prices possible for our 4 Care Centres in the UK.
Having the One Cost team on our side allows me the luxury of knowing that products are being monitored and the best possible price is being secured at all times.
Neil Reardon – Facilities Manager
San Marco Group
One Cost has made a significant contribution to margin improvement by saving our business time and money. The level of client care and ongoing support is excellent and their team provide a very personal service.
Being a group of restaurants we can receive literally hundreds of invoices per site, every month. The One Cost online monthly reporting provides our business with full purchasing visibility, at the click of a button. The way they provide this information gives us ongoing cost management and profit improvement. Their passion for client satisfaction and strong relationships with the supply chain is quite unique in their sector.
One Cost promised to identify savings with no trade off in quality and that is certainly what they have done for us. I have recommended their services to other hospitality businesses.
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Carlo Bragagnini – Director – San Marco Group
Classic Hotels
www.classic-hotels.net
Working with One Cost has given Classic Hotels significant savings by improving our purchasing discipline to reduce our invoice management time.
As a small independent group this has helped us manage our profit margins better via timely changes to our pricing strategy based on price movements tracked through their monthly reports.
One Cost is presently working with us to develop monitoring processes for our brand standards such as bedroom supplies and house pouring brands which will give us detailed analysis of both compliance and the ongoing cost of these importance areas of spend.
Their input has certainly provided additional strength to our business giving us the buying power and procedures many of the larger hotel groups take for granted. The added bonus for us is that there is no direct cost for the work they do.
Tom Daffurn – Director, POFR C.I.C, Classic Hotels
Trevor Arms
I was introduced to One Cost by my stock-taker, shortly after purchasing the hotel. I have now been working with One Cost for the last six months and my food GP has moved from 37% to 65% during this period. The instant control and visibility their on-line monthly reports provide are excellent. Not only has the intervention seriously improved my profit, it has saved me a tremendous amount of time as well.
I have recommended their services to many of my friends within the industry.
Clive Ray – Owner
Tafarn Ty Gwyn
The level of service provided by One Cost has been excellent. The management information system and their price negotiating power has enabled us to increase profits and reduce costs in all areas of our business. The on-going support afforded to us is exceptional and I would highly recommend One Cost to any business similar to ours.
Brian Chamberlain (Owner)
Peckforton Castle
One Cost takes care of all the price negotiation, savings and supplier price monitoring constantly with concise monthly reports and updates at a glance, which allow me to concentrate on the running of the kitchen, effectively increasing productivity and quality throughout the food operation
Mark Ellis – Head Chef
Tre Ysgawen Hall Country House Hotel & Spa
Having now worked with One Cost for the past 12 months, the energy they put into providing a service which is quite unique to the industry in working towards finding savings and continually controlling supplier costs is astounding.
The amounts I have saved have been considerable and the input required to achieve this from my part is almost none now. They come highly recommended.
Neil Rowlands: General Manager / Director MIH
The Metropolitan
“The personal service that One Cost has provided in negotiating our key line purchasing has freed our management team and Chef to concentrate on the day to day running of our busy operation.”
Mel Carus, General Manager, The Metropolitan
Eclectic Hotels
www.eclectic-hotel-collection.com
“One Cost have given us consolidation, control and visibility of all our purchasing requirements, increasing efficiency and managing costs.”
Richard Kwiecien, Operations Director, Eclectic Hotels
Dukes 92, Albert’s Shed & Castlefield Rooms
“One Cost’s approach to helping us achieve best price and service is a major help in running our key purchasing areas of spends, profitably. The ongoing control of this saving via their bespoke management information is a great support tool for our business.”
Beth Adams, Finance Director, Dukes 92, Albert’s Shed & Castlefield Rooms
