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Welcome to One Cost

We are passionate about exceeding the expectations of our customers, our suppliers and our team.

Our services are provided free and are non-contractual so you’ll benefit fully from the savings we achieve on your behalf.

Profit Improvement

Customer Support
EXPERIENCE
Working with hospitality, education and care businesses to maximise profit through purchasing.
A PERSONAL SERVICE
A dedicated team meeting the needs and expectations of our customers.
RESULTS
Great results can be achieved by working together.

We believe that lasting relationships are the route to success.

We are

passionate

about exceeding expectations.

Contact Us
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Casa Italia

Arran Bordi

Owner
Casa Italia

“

As the owner of a busy restaurant business, I found myself and my staff had very little time to keep a close eye on fluctuating food and drink prices. One Cost has not only taken that time consuming job off our hands but it has saved us thousands of pounds on food costs through their buying power.

In short, it’s consistently saving me time and money and best off all the service is free! It’s simply incredible.

Chris Jones

 

Jim Byrne

When did you join One Cost?

September 2018

What do you like best about your job?

The opportunity to help businesses to improve their profitability by engaging with an amazing portfolio of dedicated suppliers.

If you could have a superpower, what would it be?

To be able to be in two places at once. Sometimes there are just not enough hours in a day!!

What does your role entail?

To manage and support a dedicated sales team and key account customer base.

Dukes 92, Albert's Shed & Castlefield Rooms

Beth Adams

Finance Director
Dukes 92, Albert’s Shed & Castlefield Rooms

“

One Cost’s proactive approach to helping us achieve best price and service is a major help in running our key purchasing areas of spend profitably. The ongoing control of this saving via their bespoke management information is a great support tool for our business.

Classic Hotels

Tom Daffurn

Director
Classic Hotels POFR C.I.C.

“

Working with One Cost has given Classic Hotels significant savings by improving our purchasing discipline to reduce our invoice management time.

As a small independent group, this has helped us manage our profit margins better via timely changes to our pricing strategy based on price movements tracked through their monthly reports.

One Cost is presently working with us to develop monitoring processes for our brand standards such as bedroom supplies and house pouring brands which will give us a detailed analysis of both compliance and the ongoing cost of these importance areas of spend. Their input has certainly provided additional strength to our business giving us the buying power and procedures many of the larger hotel groups take for granted.

The added bonus for us is that there is no direct cost for the work they do.

Foxfields Country Hotel, Ribble Valley

David Haigh


General Manager
Foxfields Country Hotel, Ribble Valley

“

Having previously worked with One Cost and now finding ourselves at the stage of expanding our business, with a complete new restaurant build, One Cost remains instrumental in our development and growth as a business.

I have been impressed since day one by the friendly and professional service received, while knowing the team at One Cost are focused on getting the best price while ensuring quality is maintained.

The Oakley Court

Sean Gleeson

Managing Director
The Oakley Court

“

We’ve been working with One Cost for many years now and have seen savings made in a number of different areas across the business.

The team at One Cost are always on hand to support any issues that arise with suppliers and our regular review meetings mean that we have the visibility and control to keep our purchasing as streamlined as possible.

Lavender Hotels

Jonathan Butterworth

Group Operations Director
Lavender Hotels, North West

“

One Cost is a great partner for Lavender Hotels.

The special ingredient in One Cost is that they know what business is like in hospitality.

This specialist knowledge from an operational and accounting point of view combines to ensure their offering and advice is second to none.

As a result, we have experienced significant improvements in our Food and Beverage GPs, as well as a refined supplier list with better investment.

Wiltel Group, Bowness on Windermere

Stephen Wilson

Owner
Wiltel Group, Bowness on Windermere

“

We have been working with One Cost since December 2014 and are safe in the knowledge that they are managing prices on our behalf. They go to great lengths to help us whenever we need any support with our purchasing and we look forward to working with them in 2018 and beyond!

Lake District Country Hotels

Joe Cobb

Executive Commercial Manager
Lake District Country Hotels

“

Our hotel group has been working with One Cost for a number of years. I find their service to be informative, personable and economical.

We believe that One Cost has opened the doors to competitive prices that we would not be able to obtain by ourselves and believe that our savings are into the thousands rather than the hundreds.

Savings can be easily digested through the monthly reports that are sent directly to us. I believe that one of One Cost’s attractive qualities is their service. Working with Kevin, Clair, Joanne, Bill, Paul and team, I feel as though our needs are always covered and we have learned about individual personalities. It is often that companies try and entice you in with this warm approach initially and this is often a façade. This is clearly not the case with One Cost.

One Cost’s Reward scheme is another huge draw to their services. It sounded too good to be true and we felt as though there would be some kind of a catch. Amazingly this was not the case and as a result, our company has massively benefited from the One Cost’s reward scheme. I would strongly recommend working with One Cost.

Stephanie Chambers - One Cost Staff

Stephanie Bray

When did you join One Cost?

February 2018

What are your hobbies?

I enjoy keeping fit – going for a run most evenings. Even more than that I love undoing all that work by going out for a lovely meal or experimenting in the kitchen at home.

If you could have a superpower, what would it be?

I wish I could teleport – I’d never have to battle with traffic again, and I could spend my weekends travelling all over the world without going near an airport!

What does your role entail?

I work in the South East region with our clients to identify the areas in which their purchasing processes could be improved upon in order to increase efficiency and maximise profit. I work closely with our suppliers to implement this solution and carefully manage the client account going forward to ensure that their business goals are achieved.

Kevin Hesketh - One Cost Staff

Kevin Hesketh

When did you join One Cost?

July 2008

What do you like best about your job?

The two things I like most about my job are the diversity provided by our breadth of specialist services and the passion for hospitality within our team, suppliers and the clients we represent.

If you could have a superpower, what would it be?

My superpower would be flying to avoid the traffic on the M62!

What does your role entail?

There are two parts to my role. Firstly I identify cost savings for our clients without compromising quality. Then I’m responsible for the ongoing management of that cost saving, to protect our clients’ profit.

Michael Murcott - One Cost Staff

Michael Murcott

When did you join One Cost?

From the start of the original concept and formally from 2004.

What do you like best about your job?

Making a real and positive difference for the team, customers, and contacts.

If you could have a superpower, what would it be?

Remove famine and hunger, create freedom from misery.

What does your role entail?

HR services and fire safety management, supporting the team and providing support services to our customers, e.g. helping organisations prevent fire and importantly, keep within the legislation.

Richard Murcott - One Cost Staff

Richard Murcott

When did you join One Cost?

2004 but the thinking long before that

What do you like best about your job?

Working with great people – our team, our customers, and our suppliers

If you could have a superpower, what would it be?

Remembering names and locations – or is that an age thing!!

What does your role entail?

Coordination and organisation, planning and implementation

Paul Corner - One Cost Staff

Paul Corner

When did you join One Cost?

From incorporation in 2004, although I had been working on the concept of One Cost for a couple of years.

What do you like best about your job?

The variety of challenges, the people and the fact that we can make a real differene helping the businesses we work with.

If you could have a superpower, what would it be?

I’d like to be able to fly. It would be a quick way of getting to the golf course!

What does your role entail?

As one of the Directors, I’m constantly working on concepts and ideas for the future, helping shape new processes, services and adding value to our offering to help drive One Cost forward. I also oversee the finances for One Cost.

Stuart Ellis - One Cost Staff

Stuart Ellis

When did you join One Cost?

March 2012

What are your hobbies?

Over the past couple of years, I have been going to the gym more regularly to try to keep up with some of my colleagues and combat my interests in food and beer.

If you could have a superpower, what would it be?

Time travel. I would love to be able to visit key times in history to see what happened and maybe get to meet some of the famous people who shaped the world.

What does your role entail?

As an Existing Account Manager, I am responsible for all trading One Cost clients. I work with all members of the team to assist in the management of their accounts as well as having specific clients that I work with directly. My daily role covers any aspect of our services from working with chefs to managing food costs, through developing our data processing capabilities and negotiating prices with suppliers.

David Gannon - One Cost Staff

David Gannon

When did you join One Cost?

I’ve been associated with One Cost since its inception, and formally since February 2009.

What do you like best about your job?

I enjoy working within a framework but also love having the freedom to express myself in my daytoday responsibilities.

If you could have a superpower, what would it be?

I’d prefer not to have one, so I guess I’m lucky!

What does your role entail?

I’m responsible for data management. I take raw data and convert it into meaningful information for the One Cost team so we can actively offer guidance and support to our suppliers and clients.

Andrew Thompson - One Cost Staff

Andrew Thompson

When did you join One Cost?

I joined One Cost as a temporary apprentice. After completing that, I became a fulltime member of staff in December 2010.

What are your hobbies?

I have been involved with pipe bands since I was six and now give my spare time to the Royal Air Force Air Cadets as a Civilian instructor. I’m also into Clay Pigeon Shooting and recently qualified as a CPSA Safety Officer.

If you could have a superpower, what would it be?

I’d like to be able to stop time. I’d walk around and live in the moment I’ve paused. I’d never be late again, never be without the time to do something I want to do, never be exhausted from lack of sleep, just have the power stop time and own the world.

What does your role entail?

Anything and everything! As part of the Data Team, I have a supporting role to the rest of the company. When a report or analysis is needed the request comes into the Data Team to create it.

Julie Gibson - One Cost Staff

Julie Gibson

When did you join One Cost?

November 2012

What do you like best about your job?

I work with some lovely people who are passionate about One Cost and give their all.

If you could have a superpower, what would it be?

My superpower would be to turn back time to when my son was a baby and re-live every moment. It was the best time.

What does your role entail?

My role is to analyse invoices and complete cost comparisons for clients. I also manage accounts payable to ensure monies come into the business in a timely manner.

Clair Bates - One Cost Staff

Clair Bates

When did you join One Cost?

August 2011

What do you like best about your job?

I love the variety. No two days are the same! I work with lovely people who are passionate and enthusiastic about One Cost and as a result, we’re a company that’s constantly growing and evolving.

If you could have a superpower, what would it be?

I’m a people person who loves to chat and some may say a little bit nosey (I like to say interested in people!). So I would love super hearing powers, nothing would get past me then! It would also keep me one step ahead of the kids at home.

What does your role entail?

I provide sales support to the North West Sales Manager. I ensure accounts are set up correctly so that clients can transfer to One Cost as smoothly as possible. Once clients have traded with One Cost, I ensure the correct contracted price is paid by our clients, requesting any adjustments if needed. I am also responsible for client communications like our monthly round up.

Donna Hobson - One Cost Staff

Donna Hobson

When did you join One Cost?

October 2014

What do you like best about your job?

We are a very close-knit team that works really well together. We always have a good laugh but keep the client’s requirements at the heart of everything we do.

If you could have a superpower, what would it be?

I would like to be able to teleport myself. I’d be able to visit a different country every weekend but be back in time for work on Monday morning!

What does your role entail?

I look after all of our One Cost Rewards customers giving monthly updates on their available points balance. If they are looking to redeem any points, I ensure the orders are placed and an updated points balance given.

Brenda Calland - One Cost Staff

Brenda Calland

When did you join One Cost?

February 2004

If you could have a superpower, what would it be?

Omnilinguism (the ability to understand any form of language). I would travel the world and never have to worry about the language barrier!

Hobbies

A bit late in life, I discovered a love of keeping fit!  I run, cycle and swim. I have taken part in a couple of sprint triathlons, two half marathons as well as numerous other running and cycling events.  This allows me to indulge in my other passion, which is food!

Current role

I’ve been with One Cost since 2004. I’ve helped put processes and procedures in place from the beginning and I now take care of the activities that hold the office together. I manage tasks such as invoicing, holidays and updating our website. Along with a myriad of other responsibilities, I also work on developing and maintaining our database as well as supporting both directors with their workload.

Joanne Hill - One Cost Staff

Joanne Hill

When did you join One Cost?

July 2011

What do you like best about your job?

I am lucky to work with a great bunch of people in a dynamic company that’s going from strength to strength. I love the variety of my role, there is never a dull moment!

If you could have a superpower, what would it be?

Spidysense to compliment my super speed, and swinging from building to building would be so cool!

Current role

As part of a strong and passionate team, my role involves providing administrative support to the business development managers. I ensure all accounts are set up correctly to allow our customers to transfer to One Cost as smoothly as possible. I am responsible for ensuring our customers are happy with the pricing and service they receive from our nominated supply chain.