Profitable Growth for Amaze Hotels Group
The Context
Amaze Hotels Group was entering a period of expansion, growing from five to nine properties over 30 months. As new sites were onboarded, inherited supplier arrangements and varied commercial terms created complexity across key spend categories, including food and beverage purchasing and contracted services.
Leadership wanted greater visibility and consistency. There were concerns that pricing was not competitive and that newly acquired sites were not achieving the same returns as existing properties.
"We have worked closely with One Cost during a period of significant growth for Amaze Hotels Group, and their support has been invaluable throughout. As we expanded from five to nine properties, managing purchasing and contracts across the group became increasingly complex."
Our Approach
One Cost reviewed supplier arrangements across the group, mapping renewal dates and identifying inconsistencies where the same suppliers operated on different terms. Spend and volumes across key product lines were analysed alongside benchmarking data to highlight pricing opportunities.
A core supply chain framework was implemented, bringing newly acquired properties into the same commercial structure and standardising renewal dates to enable group-level negotiations.
Negotiations were undertaken across key categories using consolidated volumes. Pricing was improved on high-volume product lines and retrospective rebate agreements were secured with beverage suppliers.
Tenders were run where appropriate, including a group-wide laundry tender. Minimum wash charges were removed, pricing was standardised, and supply was split between three providers where operational constraints made a single supplier unsuitable.
Contracts longer than one year were also reviewed and renegotiated where necessary to reduce the impact of annual price increases.
The group’s purchase-to-pay system was integrated more effectively across sites, supported by training and an embedded team member. System data, alongside One Cost’s Handling Data tools, enhanced spend visibility and enabled more accurate budgeting and forecasting.
Service level agreements were introduced with key suppliers to establish measurable service metrics. KPI tracking, including Food GP, was also implemented alongside improvements in menu pricing and costing.
The Ongoing Impact
Amaze Hotels now operates with a structured procurement process and scheduled price reviews to maintain cost control. Aligned supplier agreements and contract dates allow clear cross-site price comparisons.
Procurement decisions are more proactive, with menu planning, product selection and supplier negotiations informed by market conditions, availability and consolidated purchasing volumes.
The relationship between Amaze Hotels and One Cost continues to develop as the group grows. With further openings planned in 2026, the processes now in place allow new properties to be integrated quickly and seamlessly. Current focus areas include utilities, washroom services, maintenance and energy management initiatives to reduce waste and strengthen operational efficiency.
One Cost brought clarity and structure at exactly the right time. Their expertise in both group-wide and individual contracts has ensured consistency, improved visibility and delivered real commercial value across the business.
Their approach to tendering and negotiation has been particularly impressive. Acting on our behalf, they have leveraged their extensive market knowledge, data and supplier relationships to secure highly competitive terms, drive cost savings and unlock additional value through retrospective agreements. The results speak for themselves, with substantial improvements across food and beverage, laundry and wider contracted services.
Equally important is how closely they have integrated with the Amaze team. They operate as a true extension of our business — collaborative, responsive and fully aligned with our goals. Their ongoing support, combined with the systems and processes they have helped implement, has given us the confidence and control needed to continue scaling effectively.
We see One Cost not just as a supplier, but as a trusted partner in our continued growth.
How Our Team Can Support Yours
We possess the systems, data and expertise needed to embed structured procurement processes within your business. Whether the focus is improving gross profit, enhancing operational efficiency, or ensuring consistency across spend, we work with you to consistently deliver on your KPIs.
